Insured patients

We work with most UK and international insurers, including Bupa, AXA Health, Aviva, Vitality and WPA, and we invoice insurers directly wherever the policy allows.

UK insurers. Please obtain pre-authorisation from your insurer before attending, and bring your membership number, authorisation code and referral letter. We submit claims electronically.

International and expatriate policies. These usually work on a guarantee of payment rather than an authorisation code. Send us your policy details and referral in advance and we will confirm the arrangement with your insurer before you attend.

Embassy and sponsored patients. We accept patients sponsored by embassies, high commissions and corporate sponsors. A Letter of Guarantee confirming the authorised investigations is required before the appointment is confirmed.

If your insurer isn’t listed, contact us — we can invoice most providers, and we will confirm the position before you book.

Self-pay patients

We welcome self-pay patients. Fees depend on the tests required — please contact us for a quotation. Payment can be made by card or bank transfer, and fees are always confirmed with you before your appointment. No surprise invoices.